Health Conscious

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Refund Policy

At Health Conscious, we are dedicated to delivering high-quality digital health courses. This is not medical advice and a doctor should always be consulted while seeking medical advice. The Refund Policy below specifies the circumstances under which a refund shall be made.

1. General Policy

By purchasing or subscribing to the services of Health Conscious, you agree to this policy. Due to the nature of the digital programs and personalized services, refunds are restricted and subject to certain circumstances.

2. Digital Services & Subscriptions

2.1 No Refund After Access

Once you have accessed or started using any digital program, consultation, or health plan, it is considered delivered and non-refundable, except in cases outlined below.

2.2 Subscription Cancellation

  • Subscriptions can be cancelled at any time prior to the next billing cycle.
  • Renewed subscription fees are non-refundable.

3. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

3.1 Technical or Service Issues

  • If the service is not delivered as described.
  • If there are technical errors preventing access.
You must report the issue within 24-48 hours of purchase with supporting evidence.

3.2 Money-Back Guarantee (if applicable)

If Health Conscious offers a guarantee on specific plans, refunds may be granted if:
  • You will receive a request within 5-7 business working days.
  • You have followed the program as instructed.
  • You provide proof of participation (e.g., activity logs, usage data).

3.3 Duplicate Payments

  • Any accidental duplicate transactions will be refunded automatically to the original payment method.

4. Refund Process

  • Approved refunds will be processed within 3-5 business working days.
  • Refunds are issued to the original payment method only.
  • Processing time may vary depending on your bank or payment provider.

5. Changes to Policy

Health Conscious reserves the right to update this policy at any time. Changes will be posted to the user’s email ID with the updated date.

6. Contact Us

For any questions regarding returns or refunds, please contact:

Email: team@healthco.app

Website: https://healthco.app/in/