{"id":5009,"date":"2026-03-19T12:12:42","date_gmt":"2026-03-19T12:12:42","guid":{"rendered":"https:\/\/healthco.app\/in\/?page_id=5009"},"modified":"2026-04-07T07:30:16","modified_gmt":"2026-04-07T07:30:16","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/healthco.app\/in\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5009\" class=\"elementor elementor-5009\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9afa8cd e-flex e-con-boxed e-con e-parent\" data-id=\"9afa8cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e65d1a3 elementor-widget elementor-widget-heading\" data-id=\"e65d1a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-820da2f elementor-widget elementor-widget-text-editor\" data-id=\"820da2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>\nh1,h2,h3,h4,h5,h6,p{\nmargin-bottom: 15px;\n}\nh2 {\nfont-size: 24px;\n}\nh3 {\nfont-size: 20px;\n}\n<\/style>\n\n<span style=\"font-weight: 400;\">At Health Conscious, we are dedicated to delivering high-quality digital health courses. This is not medical advice and a doctor should always be consulted while seeking medical advice. The Refund Policy below specifies the circumstances under which a refund shall be made.<\/span>\n<h2><b>1. General Policy<\/b><\/h2>\n<span style=\"font-weight: 400;\">By purchasing or subscribing to the services of Health Conscious, you agree to this policy. Due to the nature of the digital programs and personalized services, refunds are restricted and subject to certain circumstances.<\/span>\n<h2><b>2. Digital Services &amp; Subscriptions<\/b><\/h2>\n<div style=\"padding-left: 20px;\">\n<h3><b>2.1 No Refund After Access<\/b><\/h3>\n<span style=\"font-weight: 400;\">Once you have accessed or started using any digital program, consultation, or health plan, it is considered delivered and non-refundable, except in cases outlined below.<\/span>\n<h3><b>2.2 Subscription Cancellation<\/b><\/h3>\n<ul style=\"margin-bottom: 15px;\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Subscriptions can be cancelled at any time prior to the next billing cycle.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Renewed subscription fees are non-refundable.<\/span><\/li>\n<\/ul>\n<\/div>\n<h2><b>3. Eligibility for Refunds<\/b><\/h2>\n<span style=\"font-weight: 400;\">You may be eligible for a refund under the following conditions:<\/span>\n<div style=\"padding-left: 20px;\">\n<h3><b>3.1 Technical or Service Issues<\/b><\/h3>\n<ul style=\"margin-bottom: 15px;\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the service is not delivered as described.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If there are technical errors preventing access.<\/span><\/li>\n<\/ul>\n<span style=\"font-weight: 400;\">You must report the issue within 24-48 hours of purchase with supporting evidence.<\/span>\n<h3><b>3.2 Money-Back Guarantee (if applicable)<\/b><\/h3>\n<span style=\"font-weight: 400;\">If Health Conscious offers a guarantee on specific plans, refunds may be granted if:<\/span>\n<ul style=\"margin-bottom: 15px;\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will receive a request within 5-7 business working days.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You have followed the program as instructed.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You provide proof of participation (e.g., activity logs, usage data).<\/span><\/li>\n<\/ul>\n<h3><b>3.3 Duplicate Payments<\/b><\/h3>\n<ul style=\"margin-bottom: 15px;\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any accidental duplicate transactions will be refunded automatically to the original payment method.<\/span><\/li>\n<\/ul>\n<\/div>\n<h2><b>4. Refund Process<\/b><\/h2>\n<ul style=\"margin-bottom: 15px;\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Approved refunds will be processed within 3-5 business working days.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refunds are issued to the original payment method only.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Processing time may vary depending on your bank or payment provider.<\/span><\/li>\n<\/ul>\n<h2><b>5. Changes to Policy<\/b><\/h2>\n<span style=\"font-weight: 400;\">Health Conscious reserves the right to update this policy at any time. Changes will be posted to the user&#8217;s email ID with the updated date.<\/span>\n<h2><b>6. Contact Us<\/b><\/h2>\n<p>For any questions regarding returns or refunds, please contact:\n<\/p>\n<p>\n<span style=\"font-weight: 400;\">Email: <\/span><a href=\"mailto:team@healthco.app\"><span style=\"font-weight: 400;\">team@healthco.app<\/span><\/a>\n<\/p>\n<p>\n<span style=\"font-weight: 400;\">Website:<\/span> <a href=\"https:\/\/healthco.app\/in\/\"><span style=\"font-weight: 400;\">https:\/\/healthco.app\/<\/span><span style=\"font-weight: 400;\">in\/<\/span><\/a>\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy At Health Conscious, we are dedicated to delivering high-quality digital health courses. This is not medical advice and a doctor should always be consulted while seeking medical advice. The Refund Policy below specifies the circumstances under which a refund shall be made. 1. General Policy By purchasing or subscribing to the services of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5009","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy - Health Conscious<\/title>\n<meta name=\"description\" content=\"Read Health Conscious refund policy to understand cancellations, eligibility and refund terms for our online wellness programs in India.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/healthco.app\/in\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - 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